Privacy Policy

This privacy policy is subject to change from time to time. If we make any changes to the way that we use any form of data collected, we will post a clear notice of such changes on our Site and within this privacy policy.

Contact Information

For any questions or concerns regarding this privacy policy, please email us at info@garmentexpress.ca.

You can also contact us at:

Introduction

Garment Express O/A 898012 Alberta Ltd. ("Garment Express", "we", "us", or "our") is a Canadian owned and operated business offering custom printing, embroidery, DTF printing, and promotional product solutions. This privacy policy describes Garment Express's privacy practices as they pertain to visitors to our Site located at garmentexpress.ca (our "Site"). We are committed to safeguarding the privacy of our service users. This policy applies where we are acting as a data controller with respect to the personal data of our service users; in other words, where we determine the purposes and means of processing data.

Data Processed & Collected

We may process data about your use of our Site ("Usage Data"). The Usage Data may include your IP address, geographical location, date and time of visit, device identifier, diagnostic data, browser type and version, operating system, referral source, length of visit, page views and Site navigation paths, as well as information about the timing, frequency and pattern of your use. The source of the Usage Data is our analytics tracking system. This Usage Data may be processed for the purposes of analyzing the use of the Site. The legal basis for this processing is consent or our legitimate business interests, namely monitoring and improving our Site.

We may process your account data ("Account Data"). Account Data may include your name and email address. The Account Data may be processed for the purposes of operating our Site, providing our services, ensuring the security of our Site and services, maintaining back-ups of our databases and communicating with you.

We may process your information included in your personal profile on our Site ("Profile Data"). The Profile Data may include but not limited to your name, address, telephone number, email address, and interests. The Profile Data may be processed for the purposes of enabling and monitoring your use of our Site and services.

We may process your personal data that are provided in the course of the use of our services ("Service Data"). The Service Data may be processed for the purposes of operating our Site, providing our services, ensuring the security of our Site and services, maintaining back-ups of our databases and communicating with you.

When you access our Site by or through a mobile device, Garment Express may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may process information contained in any enquiry you submit to us regarding our Site or services ("Enquiry Data"). The Enquiry Data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is consent.

We may process information relating to our customer relationships, including customer contact information ("Customer Relationship Data"). The Customer Relationship Data may include your name, your contact details, and information contained in communications between us. The Customer Relationship Data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our services to customers.

We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our Site ("Transaction Data"). The Transaction Data may include your contact details, your card details and the transaction details. The Transaction Data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions.

We may process information that you provide to us for the purpose of subscribing to our email notifications ("Notification Data"). The Notification Data may be processed for the purposes of sending you relevant notifications and/or newsletters. The legal basis for this processing is consent.

We may process information contained in or relating to any communication that you send to us ("Correspondence Data"). The Correspondence Data may include the communication content and metadata associated with the communication. The Correspondence Data may be processed for the purposes of communicating with you and record-keeping.

We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Sharing Your Personal Information

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our service, to contact you.
• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Garment Express's assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With Your consent: We may disclose your personal information for any other purpose with your consent.

International Transfers of Your Personal Data

Your information, including personal data, is processed at the Garment Express's operating offices in Canada and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Garment Express will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Cookies and Web Beacons

Garment Express uses cookies and web beacons in connection with our Site. As cookies are not strictly necessary for the provision of our Site and services, we will ask you to consent to our use of cookies when you first visit our Site.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies.

Cookies help Garment Express by enhancing user experience, enabling targeted advertising, and providing analytics to optimize performance. They also reduce server load and improve website speed.

Most browsers allow you to refuse to accept cookies and to delete cookies. If you do not accept cookies, however, you may not be able to enjoy the full functionality of our Site.

Third Party Websites

Although Garment Express contractually requires that our Business Partners adhere to all applicable laws in the relevant jurisdiction, Garment Express does not have access to, or control of, the cookies and/or other data collection tools that may be placed on any advertisement by a third-party. This Privacy Policy does not cover the use of cookies and/or other data collection tools by any third party.

Policy Regarding Children's Data

Our Site and services are designed for and targeted to individuals that are of 18 years of age and older. We do not knowingly collect any data from anyone under the age of 18. If we become aware that we have received data from someone under 18, we will use every reasonable effort to remove said data from our records immediately.

Data Storage

Garment Express will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Security

The security of your information is important to us. We have implemented reasonable security measures to protect the information in our care, both during transmission and once we receive it. This includes but is not limited to the use of encryption. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

User Rights

Garment Express recognizes the following rights with respect to the use of its Site:

• The right to access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to complain to a supervisory authority
• The right to withdraw consent

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your data collected by Garment Express. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed; you withdraw consent to consent-based processing; the processing is for direct marketing purposes; and the personal data has been unlawfully processed.

You have the right to object to our processing of your personal data for direct marketing purposes. If you make such an objection, we will cease to process your personal data for this purpose.

You may exercise any of your rights in relation to your personal data by written notice to us at the address or email address provided herein.

Changes to Our Policy

Garment Express may update the Privacy Policy from time to time and will notify users of any changes by posting the new Privacy Policy on the webpage. We advise users to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on the webpage.

Enforcement, Questions and Complaints

Garment Express uses myriad processes to ensure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive, prominently displayed, completely implemented and accessible and in conformity with all applicable laws. We encourage interested persons to raise any concerns using the contact information provided herein and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information in a timely manner.